Support

Thank you for attending The Holistic Change Summit!


We’re here to help you, but we’re also a very small team and customer support can be overwhelming when thousands of people are attending a week-long online event like this.


Before sending an email, please carefully review the following frequently asked questions:


FAQ

I placed my order, but have not received a confirmation email with information about how to access my purchase. Is there a delay?

I accidentally clicked the “Add to Cart” button on the order form multiple times and was charged for multiple orders. May I have the extra orders refunded?

I entered my username and password for my members area account and was unable to log in. What’s the deal?

Help! I can’t get the videos to play or they are skipping/playing slowly…

If your question is not answered, please send an email to support"at"theweekenduniversity"dot"com, and we will get back to you as soon as possible.


Thanks!


– Niall & Team


Please note - our customer support team is set up to address technical issues and concerns for the Holistic Change Summit online event itself.


We are unable to answer any specific psychology, psychotherapy or behaviour change related questions through this channel. 


We encourage you to participate in the live chat and discussion forum linked below each presentation and/or reach out directly to the speaker who is most relevant to your question via their established communication channels.


Thank you for your understanding.

© 2020 Holistic Change Summit is curated by The Weekend University.

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